Account & Security
Account management and security
- Do foreign citizens need additional verification?
- How do I update my personal details?
- Why do I need to update my data?
- Can I use Paynet without verification?
- How long does verification take?
- My verification failed – what now?
- What documents are accepted?
- How do I verify my identity?
- Why do I need to verify my identity?
- What happens if I lose my phone?
- How do I keep my account secure?
- Restricted account
- My account is locked
- I didn’t receive the SMS code
- Passcode change
- I changed my phone number
- I forgot my password
- I can’t log in