Troubleshooting
Common issues and solutions
- I want to report a problem
- I can’t access my account at all
- I’m stuck on the login screen
- The app freezes or closes unexpectedly
- The app doesn’t open
- The app keeps crashing
- I see an error when logging in
- I entered the wrong password too many times
- I can’t log in to the app
- I was logged out of the app
- I get an error message
- The app is not working