If you can’t access your Paynet account at all, this may be due to temporary security restrictions, technical issues, or problems related to your login credentials.
Please make sure that:
- you are using the correct phone number and password;
- your app is updated to the latest version;
- you have a stable internet connection.
If you are still unable to access your account, please contact Paynet support. For security reasons, additional verification may be required to restore full access.
Your funds remain safe while the issue is being reviewed.