If you send money to the wrong recipient, what happens next depends on the type and status of the transfer.
- If the transfer is still pending, it may be possible to cancel it before it is completed.
- If the transfer has already been completed, the funds cannot be automatically reversed.
In this case, Paynet can assist by reviewing the transaction details and, where possible, helping you contact the recipient or the recipient’s bank. However, the return of funds depends on the recipient’s cooperation and the rules of the receiving bank or payment system.
To avoid this situation, always double-check the recipient’s details (such as phone number, IBAN, or card number) before confirming a transfer.